Delivery

Same-day across Metro Manila

Order a catalog piece by noon and it is on their desk tonight. We book a Lalamove or Grab rider as soon as the piece is boxed, usually mid-afternoon, and send you the tracking link. The courier fee is quoted at checkout and depends on the distance from Marikina; you pay it with the order, not to the rider.

Same-day covers the sixteen cities of Metro Manila and Pateros:

• Caloocan
• Las Piñas
• Makati
• Malabon
• Mandaluyong
• Manila
• Marikina
• Muntinlupa
• Navotas
• Parañaque
• Pasay
• Pasig
• Quezon City
• San Juan
• Taguig
• Valenzuela
• Pateros

Orders placed after noon go out the next morning. Custom pieces (Larawan, plaques, anything with a proof) follow their own lead time, shown on each product page, and then ship same-day once they are done.

Pickup in Marikina

Pickup is free, in Marikina City only. We send the exact address and a pickup window once your order is confirmed and ready — the workshop is a working space, not a storefront, so we do not publish the street address.

Nationwide, 2–4 days

Everywhere else in the Philippines ships by courier (J&T, LBC or Flash, whichever is fastest to your area) and takes two to four days after the piece is done. Luzon is usually two; Visayas and Mindanao three to four. We pack lithophanes and framed pieces in a double box with corner guards. Shipping is quoted at checkout.

We never promise same-day outside Metro Manila. If a rider or a courier can do better than the estimate, you will hear from us, but we do not plan around luck.

Christmas 2026

The December rush is real, and custom work takes the time it takes. Order by these dates to be sure:

If something goes wrong

If a piece arrives damaged, send a photo of the box and the piece on the day it arrives and we remake it at no cost. If a name is misspelled and the spelling matches what you sent us, we will remake it at the catalog price; if we got it wrong, the remake is on us, same-day.